April 1, 2015
Symptom: The received scanned file may be in BW instead of color or PDF or TIFF even after selecting JPEG.
Solution: Change the default scan method to the desired scan type before scanning.
Models: MX-2610, MX-3110, MX-3610, MX-4110, MX-4111, MX-5110, MX-5111, MX-2640, MX-3640, MX-4140, MX-4141, MX-5140, MX-5141, MX-6240, MX-7040, MX-M904, MX-M1054, MX-M1204
1. Touch the Scan button.
![](/InstantKB20/Uploads/Images/Scan.JPG)
2. Select FTP/Desktop or Network Folder (default is E-mail) from the drop down menu (top left corner). Select File Format and choose the desired file format. Select Color Mode choose the desired mode.
![](/InstantKB20/Uploads/Images/FTPDesktop.JPG)
3. Touch the Address Book button
![](/InstantKB20/Uploads/Images/Address Book.JPG)
4. Touch the proper Destination and touch Start
![](/InstantKB20/Uploads/Images/Destination.JPG)
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