August 27, 2015
This article was just created or updated by Casey R Hayes. The article details are listed below:
- Check the status of Print Spooler service (services.msc)
- If spooler is stopped, start spooler service
- If spooler stops shortly after, delete all files/folders in the following directory -- C:\WINDOWS\system32\spool\PRINTERS\ -- If C:\WINDOWS\system32\spool\PRINTERS is already empty, continue to step 6.
- Start the spooler & test. If problem is NOT resolved, continue to step 5 (most likely a corrupt printer driver).
- Backup the following registry key -- HKLM\System\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers
- Delete printers from Version-3 & Version-4 that were not software/builtin printers (may be located in Windows x64 -- depends on installed OS)
- Reboot PC
- Reinstall & configure printers
NOTE: If printers are pushed out by GPO, you do not have to complete step 8.
Optionally provide private feedback to help us improve this article...
Thank you for your feedback!