When saving scanned documents to the Save to SharePoint feature using SharePoint Online on HP LaserJet Enterprise Flow Multifunction Printers (MFPs), the following message “ ” displays and the documents are not saved in SharePoint Online”
This issue applies to the following HP LaserJet Flow MFPs with FutureSmart firmware version 3.4:
HP LaserJet Enterprise flow MFP M525
HP LaserJet Enterprise color flow MFP M575
HP Color LaserJet Enterprise Flow MFP M680
HP LaserJet Enterprise flow M830 Multifunction Printer
HP Officejet Enterprise Color Flow MFP X585
SharePoint Online is a Microsoft cloud-based service available with Office 365 Business and Enterprise plans.