Les Olson Company Knowledge Base

Cannot delete files from Document Filing

Rob Bussell

 April 02, 2010

Models:  MX-2300N / 2600N / 2700N / 3100N / 3500N / 3501N / 4501N / 5500N / 6200N / 6201N / 7000N / 70001N / MXM350N / MXM450N / MXM550N / MXM620N / MXM700N / MXM850 / MXM950 / MXM1100 / ARM550N / ARM620N / ARM700N / ARM355N / ARM455N

Symptom: Cannot delete files from Document Filing.

Cause: Lost password to file and want to delete file or folder.

Solution: Running test command 62-11 will do a document filing data clear. This will clear all information under document filing.

Also In This Category

On a scale of 1-5, please rate the helpfulness of this article

Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!

Comments require login or registration.

Still have questions - Submit a new ticket
Last Modified: 8 Years Ago
Last Modified By: Rob Bussell
Type: FIX
Level: Expert
Rated 1 star based on 1 vote
Article has been viewed 1.5K times.