Friday, February 05, 2010
Submitted by Ben Hoeksel
We have found issues with the uninstaller for SharpDesk 3.2 and a 64-bit OS. Issue has been seen in both Windows 7 and Vista x64.
The following process has worked for removing SharpDesk from your installed programs:
1 - Open your 32 bit registry - regedt32
2 - Browse to HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninistall\
3 - Remove SharpDesk Instances
To remove your previously used Serial Number for the SharpDesk Install, delete the following file:
You should now be able to install SharpDesk 3.3 and put in a new Serial Number.
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