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Removing SharpDesk 3.2 and Serial Number


Ben Hoeksel
Sharpdesk

 Friday, February 05, 2010

Submitted by Ben Hoeksel

We have found issues with the uninstaller for SharpDesk 3.2 and a 64-bit OS.  Issue has been seen in both Windows 7 and Vista x64.
The following process has worked for removing SharpDesk from your installed programs:

1 - Open your 32 bit registry - regedt32

2 - Browse to HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninistall\

3 - Remove SharpDesk Instances

To remove your previously used Serial Number for the SharpDesk Install, delete the following file:

C:\Windows\Sharp_SDInfo_0.log

You should now be able to install SharpDesk 3.3 and put in a new Serial Number.




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Details
Last Modified: 5 Years Ago
Last Modified By: Rob Bussell
Type: HOWTO
Level: Expert
Rated 2 stars based on 7 votes.
Article has been viewed 8.2K times.
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