Les Olson Company Knowledge Base

Removing SharpDesk 3.2 and Serial Number

Ben Hoeksel

 Friday, February 05, 2010

Submitted by Ben Hoeksel

We have found issues with the uninstaller for SharpDesk 3.2 and a 64-bit OS.  Issue has been seen in both Windows 7 and Vista x64.
The following process has worked for removing SharpDesk from your installed programs:

1 - Open your 32 bit registry - regedt32

2 - Browse to HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninistall\

3 - Remove SharpDesk Instances

To remove your previously used Serial Number for the SharpDesk Install, delete the following file:


You should now be able to install SharpDesk 3.3 and put in a new Serial Number.

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Last Modified: 9 Years Ago
Last Modified By: Rob Bussell
Level: Expert
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